Privacy Policy

Hello EZ LLC

Last Updated: February 1, 2026

Hello EZ LLC (“Hello EZ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and related services.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Hello EZ LLC (“we,” “us,” or “our”) does not share customer opt-in information, including mobile phone numbers and SMS consent records, with any affiliates or third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent are kept confidential and used solely to provide the services requested by the user, except where limited sharing with service providers is necessary to support those services.

1. Information We Collect

We may collect the following information when you voluntarily submit it through our website forms:

First and last name
Email address
Phone number
Any consent selections you make regarding communications

We do not collect sensitive personal information such as Social Security numbers, financial account details, or government identification numbers through our website.

2. How We Use Information

Information collected is used solely for the following purposes:

Responding to information requests you submit
Providing transactional, non-promotional communications when you have explicitly consented
Providing customer support and service-related follow-up
Operating our services

We do not use personal information for unsolicited marketing or promotional outreach.

3. SMS and Mobile Information

Mobile phone numbers are collected only when voluntarily provided and only when explicit consent is granted via a clearly labeled checkbox.

SMS communications, if sent, are limited to transactional, non-promotional purposes unless separate marketing consent is explicitly provided.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency may vary. Message and data rates may apply. Users may opt out at any time by replying STOP or request assistance by replying HELP.

4. Information Sharing

We do not sell, rent, or trade personal information.

Information may be shared only in the following limited circumstances:

With trusted service providers or subcontractors who assist in operating our services (e.g., customer support, hosting, communications infrastructure), and only as necessary to perform those services
When required by law, regulation, or legal process

All service providers are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

Decline to provide personal information
Opt out of SMS communications at any time by replying STOP
Request assistance by replying HELP
Contact us to update or correct your information

Choosing not to provide information may limit our ability to respond to certain requests.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected by Hello EZ LLC.

8. Cookies and Tracking Technologies

Hello EZ LLC may use limited cookies or similar technologies that are strictly necessary for website functionality and security. We do not use cookies for advertising, behavioral tracking, or marketing purposes. Users may control cookies through their browser settings. Disabling cookies may affect certain site features.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact us at:

Hello EZ LLC
119 Tamarack Road
Nicholson, PA 18446
Email: info@helloez.com